Woodberry Chillcott, a Barrett Steel Group company, has introduced a new secure online ordering system to combine all the benefits of traditional customer service values with up-to-date digital technology and speed of response.
“Online ordering is essential in this fast-moving industry, as more and more customers expect to source their business tools in the same way they do their leisure items, says Matthew Thomas, Managing Director of Woodberry Chillcott. "And when people are on the move it makes life so much easier for them if they can order from a mobile device.
“However we also encourage our customers to talk to us at any time if they need information or have any queries. Far from replacing traditional telephone methods, the system will enhance customers’ experience in dealing with us: the online sales operation offers convenience, while we will continue to develop personal relationships with all our customers.”
Woodberry Chillcott has been a trusted UK supplier of quality tools, lubricants, fastenings and safety equipment for almost 100 years and will be celebrating its centenary year in 2012. The company supplies quality branded goods, promises to deliver them safely and on time, and provides expert technical advice and after-sales backup.
Up to 6,000 items are available from stock at any one time, and experienced personnel will quickly source specific items at no premium. The company delivers across mainland UK and Northern Ireland using distribution hubs to maximise efficiency and speed. Next day delivery is guaranteed throughout mainland UK for orders placed before 3pm.